Restolex Privacy Policy

Privacy Policy

Introduction

Restolex Mattress Company and its affiliates (“Restolex”, “we”, “our”, and “us”) are committed to protecting your personal information. This Privacy Policy explains how Restolex collects, uses, and discloses your information in connection with providing you access to and use of our website – https://www.restolex.com (the “Website”). By using our Website, you accept this Privacy Policy and agree to its terms.

This Privacy Policy is incorporated into Restolex’s Terms and Conditions. It details how we collect, use, store, transfer, and disclose information. Terms not defined herein have the same meanings as in the Terms and Conditions.

By accessing or using our Website, you agree to our collection, use, and disclosure of your Personal Information as outlined in this Privacy Policy. If you use the Services on behalf of someone else (including minors), you represent that you are authorized to accept this Privacy Policy on their behalf and consent to the use of their Personal Information.

Definitions

Non-Personal Information: Information that does not directly identify an individual, such as IP addresses, device types, browser types, operating systems, usage data (e.g., pages viewed, duration of visit), and aggregated data. Personal Information: Information that identifies or can be used to identify, contact, or locate an individual, including but not limited to name, email address, phone number, and address. Sensitive Personal Information: Information related to passwords, financial details (bank account, credit/debit card numbers), physical or mental health conditions, sexual orientation, medical records, and biometric information. User: Refers to anyone visiting or using our Website. Services: All products and services provided by Restolex through the Website. Information We Collect

We collect both Personal Information and Non-Personal Information from you when you:

Register or interact with our Website. Communicate with us, such as through customer service or newsletter subscriptions. Participate in surveys or provide feedback. We also collect Non-Personal Information through cookies and similar technologies. You can manage cookie settings in your browser, but disabling cookies may affect your experience on our Website.

Restolex does not collect Sensitive Personal Information unless you voluntarily provide it (e.g., for refunds to a bank account different from the one used for payment).

Use Of Imformation

Restolex uses the collected information to:

Provide, improve, and customize our products and services. Communicate with you regarding product updates, promotions, or account management. Analyze Website performance and usage to enhance user experience. Process your transactions and manage customer service interactions. Send you relevant marketing communications, which you can opt out of at any time. We may aggregate and anonymize Non-Personal Information for analytical purposes.

Sharing of Information

Restolex may share your Personal Information:

With third-party service providers (e.g., payment processors, delivery services) to facilitate our Services. To comply with legal obligations or in response to lawful requests. To protect our rights and property or the rights and safety of others. With your explicit consent. We do not sell or rent your Personal Information to third parties for their direct marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about how users interact with our Website. Cookies help enhance user experience, track performance, and serve relevant advertisements.

You can manage or delete cookies through your browser settings, but note that certain Website functions may not work properly without them.

Opt-Out and Managing Preferences

You can opt out of marketing communications by using the unsubscribe link in emails or by contacting us directly. You may also block cookies or restrict data collection by adjusting your browser settings.

Security of Your Information

Restolex employs reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Children’s Privacy

We do not knowingly collect information from children under 18 years of age. If you believe that a child has provided us with Personal Information without parental consent, please contact us, and we will promptly delete such data.

International Transfers

Your information may be transferred to countries other than your own, where data protection laws may differ. By using our Website, you consent to such transfers, provided that the information remains subject to the protections described in this Privacy Policy.

Third-Party Websites

Our Website may contain links to third-party websites. Restolex is not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

Your Rights

You have the right to update or correct your Personal Information by contacting us. You may also request the deletion of your data, subject to any legal retention obligations.

Changes to This Policy

Restolex reserves the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Restolex Mattress Company
9/1, Ashokapuram, Industrial Suburb, Yeshwanthpur, Bengaluru-560022, India
Phone: +91-8750054466 & +91-8123018558
Email: care@restolex.com

For any grievances related to this Privacy Policy, you may contact our Grievance Officer:

sharon
Grievance Officer, Restolex
Email: sharon@restolex.com
9108631668

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